WD MY PASSPORT UNLOCKER PASSWORD
Technicians Assistant: When did you last change the password your Passport Not sure. It's as though there is some sort of conflict.Īll I want to do is connect my new passport to my usb 3 port and I have been struggling on this for hours. Technicians Assistant: Whats the brand/model and Operating System (OS) of your laptop Wd passport ultra, os windows 10.
I think it may be super relevant that the new passport doesn't recognise its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that's exactly what I am doing (obviously). So I am just not getting past the unlocking stage when connected to usb 3. Occasionally (after changing drive letters) I got the new one to unlock via usb 3 but then after one successfull unlock it goes back to the "you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock" error message.
WD MY PASSPORT UNLOCKER MANUAL
I can connect both to the usb 2 ports and both work fine. MY PASSPORT AIR USER MANUAL ABOUT YOUR WD DRIVE 2 Kit Contents As shown in Figure 1, your My Passport Air portable hard drive kit includes the following: My Passport Air portable hard drive, with the WD Security and WD Drive Utilities software USB 3. I have an old 300gb passport which works on usb 2 and usb 3 ports. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not intialised - leading me to assume this is a problem with my wd drive unlock. The drive shows in disk management as unallocated and not intialised.
I have a brand spanking new WD 1TB myPassport - and my wd drive unlock appears to be conflicting when connected to usb 3 giving me the error message: "you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock".
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